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Legal · the fine print

Money back, no fuss.पैसे वापसी की नीति

We want you to feel good about paying for Likhit. If you don’t, we don’t want your money.Here’s exactly how refunds and cancellations work.

Refund window7 days
Cancel anytimeOne click
ProcessorRazorpay
Response SLA2 working days
Free planN/A

No payment = nothing to refund.

7-day window100%

Full refund, no questions.

Failed evaluationAlways

Re-run, credit, or refund — your call.

Refund speed5–10d

Cards. UPI / netbanking faster.

AI-generated scores Practice feedback only

Likhit is not affiliated with UPSC or any coaching institute. Scores are AI-generated practice feedback — not official marks or a guarantee of exam performance. Payments are processed live through Razorpay.

Section 01

01.Free plan

The Free plan involves no payment, so refunds don’t apply. You can stop using it anytime — your evaluations stay in My Evaluations until you delete your account.

Section 02

02.Pro plan — 7-day money-back guarantee

If you subscribe to Pro and decide it’s not for you, email us at hello@likhit.in within 7 daysof your first payment date. We’ll cancel your subscription and refund the full amount, no questions asked.

Hassle-free No retention call

One email is enough. We don’t make you sit through a call, fill a form, or explain why. We’d rather hear what didn’t work — but only if you want to share.

Section 03

03.Refunds for failed evaluations

If our system fails to produce a usable evaluation, we’ll make it right. Cases that qualify:

  • Persistent OCR error after 3 retries on a clearly readable page.
  • Server outage longer than 12 hours that prevented submission.
  • Report contains nonsense unrelated to your submission.

Your choice of remedy:

  • Re-process the evaluation at no extra cost, or
  • Credit a free week to your subscription, or
  • Refund a prorated portion of the current billing period.

Email hello@likhit.in with the evaluation ID (in the URL) and a screenshot. We respond within 2 working days.

Section 04

04.Cancellation

Cancel your subscription anytime from Settings → Billing → Cancel. Cancellation stops the next renewal — you keep access for the remainder of the period you’ve already paid for. We do not automatically refund the unused remainder of a billing period; cancel before the renewal date to avoid the next charge.

Section 05

05.Refunds we won't issue

  • Subscriptions active for more than 7 days, except cases listed in section 03.
  • Accounts terminated for breach of our Terms of Service (abuse, fraud, attempts to circumvent quotas).
  • Disagreement with an evaluation score — the model is one perspective; refunds aren’t a remedy for not liking the rubric.
Section 06

06.How refunds reach you

Refunds are issued to the original payment method via Razorpay:

MethodTypical credit window
Credit / debit card5–10 working days
UPI2–5 working days
Netbanking2–5 working days
Wallets1–3 working days

We send a confirmation email the moment a refund is initiated, with a Razorpay reference ID you can use to track it.

Section 07

07.Contact

For all refund and cancellation requests:

  • Email — hello@likhit.in
  • Response window — 2 working days
  • Postal — Likhit, Mukherjee Nagar, Delhi 110009
From Likhit

If a refund is ever stuck, write to hello@likhit.in and put “refund” in the subject. We read every mail and will chase it down personally.

— Chirag Garg, Likhit

Got a question we didn’t cover?

Read the Privacy and Terms, or just write to us. Two of us read every email.

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